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Shipping Information

Local and International Shipping Details:

 

Local New Zealand orders are despatched through NZ Post or by Courier.

This service can vary between overnight to 3 days, depending on location (Main Centres to Rural).

 

PLEASE NOTE:

As from April 1st 2015, all International orders are shipped via NZ Post International Economy Courier, a trackable service.

Depending on purchase value, it may be more affordable to choose International Airmail service, although this service is not trackable.

Our international delivery network is made up of five zones. Find the correct zone for your delivery destination and the delivery target for each zone.

World Map Zones

Delivery targets

Destination/
zone
  International Air
Australia
(Zone A)
  3 - 6 working days
South Pacific
(Zone B)
  6 - 10 working days
East Asia and North America
(Zone C)
  6 - 10 working days
UK and Europe
(Zone D)
  6 - 10 working days
Rest of the World
(Zone E)
  6 - 10 working days

You can expect that your item will usually arrive at its destination within the timeframe specified for each service. Because New Zealand Post does not directly control all parts of the delivery chain, we can’t guarantee that your item will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or is held in Customs, may take longer.
 

Australia (Zone A)

  • All states of Australia


South Pacific (Zone B)

  • American Samoa
  • Cocos Islands
  • Cook Islands
  • Fiji
  • French Polynesia
  • Kiribati
  • Nauru
  • New Caledonia
  • Niue
  • Norfolk Island
  • Samoa
  • Solomon Islands
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna


East Asia and North America (Zone C)

  • Brunei Darussalam
  • Cambodia
  • Canada
  • China- Peoples Republic of
  • Federated States of Micronesia
  • Guam
  • Hong Kong
  • Indonesia
  • Japan
  • Korea - Democratic Peoples Republic of (North)
  • Korea - Republic of (South)
  • Lao Peoples Democratic Republic
  • Macau
  • Malaysia
  • Marshall Islands
  • Midway Island
  • Myanmar
  • Northern Mariana Islands
  • Palau
  • Papua New Guinea
  • Philippines
  • Singapore
  • Taiwan
  • Thailand
  • Timor Leste
  • United States of America
  • Vietnam
  • Wake Island


UK and Europe (Zone D)

  • Alderney
  • Andorra
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guernsey
  • Holy See (Vatican City State)
  • Hungary
  • Iceland
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom


Rest of the World (Zone E)

  • Afghanistan
  • Albania
  • Algeria
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Azerbaijan
  • Azores
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • British Indian Ocean Territory
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canary Islands
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • Christmas Island
  • Colombia
  • Comoros
  • Congo Democratic Republic (formerly Zaire)
  • Costa Rica
  • Côte d'Ivoire
  • Cuba
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Falkland Islands
  • French Guiana
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guinea Bissau
  • Guinea
  • Guyana
  • Haiti
  • Honduras
  • India*
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Madagascar
  • Malawi
  • Maldives
  • Mali
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova
  • Mongolia
  • Montserrat
  • Morocco
  • Mozambique
  • Namibia
  • Nepal
  • Netherlands Antilles
  • Nicaragua
  • Niger
  • Nigeria
  • Oman
  • Pakistan
  • Palestinian Territory, Occupied
  • Panama Republic
  • Paraguay
  • Peru
  • Pitcairn Island
  • Puerto Rico
  • Qatar
  • Reunion
  • Russian Federation*
  • Rwanda
  • Saint Barthelemy
  • Saint Eustatius
  • Saint Helena
  • Saint Kitts-Nevis
  • Saint Lucia
  • Saint Maarten
  • Saint Pierre and Miquelon
  • Saint Vincent and Grenadines
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Africa
  • South Georgia
  • Sri Lanka
  • Sudan
  • Suriname
  • Swaziland
  • Syrian Arab Republic
  • Tajikistan
  • Tanzania
  • Togo
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turks and Caicos Islands
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • Uzbekistan
  • Venezuela
  • Virgin Islands (British)
  • Virgin Islands (USA)
  • Yemen
  • Zambia
  • Zimbabwe